Bet365 Casino is one of the Hillside Media Casinos companies operating since 2001. The group supports a bookmaker’s office and a poker room under the same brand. Gambling activities of casinos are supported by legal licenses from Gibraltar and Great Britain. An eCOGRA audit confirms the honesty of the software.
In 2010, the brand won the “Operator of the Year” award from eGaming Review Magazine.
- no withdrawal limits;
- fast cash withdrawals within 24 hours;
- wide range of attractive games;
- own network of jackpot slots with three levels of prizes.
- not very clear navigation of the site;
- high bonus wagers;
- no loyalty program.
UX Bet365 Casino
Website Bet365 is designed in pleasant grey tones, which reduces the load on the eyes. At the top is a menu through which the player can access all the entertainment of the brand: sports betting, casino, poker, bingo. There is also a form for authorisation and registration.
- Below the menu, you can see the buttons:
- Home – Return to the main page from any page of the site;
- Offers – bonuses and promotions;
- Player Guides – instructions for casino games;
- Get The App – the page from which the application is downloaded;
- Responsible Gaming;
- Services – help and guidance for banking.
On the home page, there are bonus ads. Sections of Casino and Live Casino perform the task of information support. Here the player registers works with personal data and finances and gets acquainted with bonuses. Gambling itself is available in another section called Games. You can also play in an application that runs on all mobile platforms and computers.
Software incl game selection Bet365 Casino
Bet365 Casino offers:
- over 30 board games;
- 100+ slots;
- 47 video poker games;
- 10+ live casino games;
- approximately 50 jackpot attractions.
In the Games section, all offers are sorted by category. Games popular with Bet365 visitors include Immortal Romance, Book of Ra 6, Ave Caesar, Book of Dead.
Then comes the sorting of slots by category and theme:
- New – recent arrivals;
- Originals – developed by Bet365 Casino own studio;
- Table & Card – baccarat, blackjack, roulette, poker casino, etc.;
- Jackpots – all games with big prizes. The exclusive eight immortals slots offer three levels of jackpots: mini, major, mighty;
- Megaways – slots without pay lines, which gives a minimum of 256 ways to win;
- Instant Wins – scratch cards and pull-tab (a kind of scratch games);
- Adventure – adventure slots;
- Best of Sports – slots and games on a sports theme;
- Classic Slots;
- Pull Tabs;
- All Slots.
All entertainment is available only after registration. An unregistered client cannot view the game even in the free demo version.
Payment methods Bet365 Casino
Bet365 Casino provides a vast number of payment systems. For the convenience of customers, the resource has developed a special service that selects the methods of deposit and withdrawal of funds relative to the country of residence and the currency used.
For most countries are available:
- Bank Transfer;
- Credit Card – Visa and MasterCard;
- Debit Card – Visa, Electron, Maestro and Mastercard Debit Cards;
- eWallet (e.g. PayPal);
- Prepaid Voucher/eWallet (usually Paysafecard).
In the service window, you can click on the name of the method and read all the conditions: commission, processing time, minimum and maximum limits for entering and withdrawing money. The parameters vary depending on the player’s country of residence and currency.
Bonus&Promotions Bet365 Casino
Bet365 Casino provides bonuses for beginners and regular customers. New players receive an attractive bonus of up to $440 on deposits. To obtain the bonus, you need to make a deposit and bet a certain amount:
- Deposit a minimum of $20 to activate;
- bet $2,000 – get the first instalment of the $30 bonus;
- bets on 5,000 – get the second part of the $90 bonus;
- bets on 15,000 are the third part of the bonus of $320.
This scheme looks more honest than a standard wagering system. If you count for wagers, you will get x66, x55 and x46 respectively.
Free Spins Builder allows you to collect up to 100 Freespins by playing on certain days of the month in selected slots. For example, in January 2020 players earn free spins every Friday (5 days) in the slots of the Age of the Gods. You have to bet up to $100 to get five free spins, and then a reward is given for every $20 bet.
Every week players receive up to 1% cashback on live casino games and up to 1.2% on slots. A minimum of $200 is required for promotional activities.
Reputation and trustworthiness
Players note the excellent work of support – employees respond quickly and politely. Users like fast enough payouts and great promotions. Very few people note any problems with their accounts.
However, experts advise being careful because Bet365 Casino uses Spielo G2 (GTECH) software. This company is suspected of fraud with GTECH and providing rigged games.
Bet365 Casino has developed a specialised help centre that can be accessed via links on the website – for example, Banking or Complaints Procedure (at the bottom of the page). It opens a help window with the Help. Clicking on it opens a menu where problems with the account, payments, games, etc. are discussed.
To find support contacts, you need to find Technical Support – FAQs in Help. There is a link to Contact Us. It opens a form where the user chooses the country of residence (if it is not automatically detected). Depending on the land, different channels of communication are provided. In most cases, they work:
- 24-hour live chat;
- regular mail – the address is given in the Help.
Bet365 Casino provides a well-thought-out help system, convenient payment management and an exciting bonus program.